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inDrive is seeking an Internal Investigations Manager to lead fraud investigations across the organization. You will manage investigations end-to-end—from evidence gathering and witness interviews to analysis and formal reporting to senior stakeholders. Beyond individual cases, you'll identify systemic fraud patterns, uncover control gaps, and recommend process improvements to strengthen organizational resilience.
Key responsibilities include:
- Managing end-to-end fraud investigations across multiple countries with timely closure
- Gathering, preserving, and documenting digital and operational evidence following chain-of-custody best practices
- Conducting structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders
- Preparing clear, well-structured investigation reports and case summaries for internal leadership
- Identifying control gaps and process weaknesses through investigations and recommending remediation
- Identifying systemic fraud patterns and conducting root cause analysis on recurring case types
- Monitoring implementation of controls across business units
- Participating in cross-team collaboration and knowledge-sharing sessions
- Contributing to development and continuous improvement of investigation procedures, templates, and methodologies, including responsible use of AI for efficiency
This role requires someone naturally curious, highly objective, comfortable handling sensitive information, and willing to ask difficult questions. You'll work with complex, incomplete, or contradictory information and communicate findings to senior stakeholders with professional courage and integrity.
Requirements:
- Bachelor's degree
- Certified Fraud Examiner (CFE) certification (mandatory)
- 7+ years of investigation experience, including independently managing investigations end-to-end from intake through evidence collection, interviews, analysis, and formal reporting
- Professional proficiency in Russian and English (mandatory)
- Big 4 experience (preferred)
- Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping
- Experience with NUIX, Relativity, digital evidence handling, and data analytics
- Strong analytical and structured thinking skills with ability to handle complex information
- High standards of integrity, objectivity, discretion, and confidentiality
- Strong emotional intelligence and communication skills for sensitive interviews
- Professional courage and attention to detail with ability to stand behind conclusions under pressure
- Drive to identify systemic fraud patterns, control gaps, and root causes, translating findings into actionable improvements
