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Salary: USD 70,304 - 79,358 / annual
Akido Labs is an AI-native healthcare provider serving 500K+ patients across California, Rhode Island, and New York. The company combines cutting-edge AI technology with a nationwide medical network to address physician shortages and deliver exceptional healthcare. Akido offers primary and specialty care across 26 specialties, serving diverse populations from unhoused communities in Los Angeles to ride-share drivers in New York. Founded in 2015 (YC W15), Akido recently raised a $60M Series B to expand its ScopeAI clinical AI platform.
The Clinic Site Manager reports directly to the Director and serves as a pivotal operational leader for the Pomona Valley medical facility. This role coordinates all patient services and ensures operational efficiency while maintaining the highest standards of patient care.
Key responsibilities include:
- Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
- Establish work procedures, prepare staff schedules, and optimize departmental workflow
- Lead, train, and develop a team of healthcare professionals with ongoing performance feedback
- Act as the primary liaison between medical providers, staff, and patients
- Monitor and manage facility resources, including supplies, equipment, and budgets
- Conduct regular staff meetings and ensure quarterly safety training compliance
- Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
- Resolve conflicts and serve as an information resource for staff and patients
The role is mostly sedentary, requiring occasional exertion of up to 30 pounds of force, with brief periods of walking or standing.
Requirements:
- High school diploma or GED (required)
- Strong leadership and communication skills (required)
- Proficiency in medical office operations and healthcare regulations (required)
- Experience with budget management and resource allocation (required)
- Five (5) years of supervisory experience in a healthcare setting (preferred)
- Five (5) years of medical group office experience including insurance billing and coding (preferred)
- Some college education (preferred)
- HMO experience (preferred)
