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ServiceNow is seeking a Chief Transformation Officer for Governance, Risk & Cybersecurity in the APAC region. This is a C-level strategic role focused on driving enterprise transformation and thought leadership in risk, governance, and cybersecurity.
In this role, you will:
- Engage directly with Fortune 500 C-suite executives (CROs, CISOs, CEOs, Board members) to demonstrate how ServiceNow's AI Control Tower, identity access management (Veza), and IT/IoT/OT security capabilities (Armis) deliver breakthrough security and risk outcomes.
- Accelerate strategic sales cycles by positioning ServiceNow's AI governance and cybersecurity resilience solutions to the most strategic customer risk stakeholders.
- Partner with enterprise CROs and CISOs to develop comprehensive cybersecurity and governance transformation strategies, positioning ServiceNow as the orchestration platform for risk, security, and compliance at scale.
- Build industry-leading thought leadership through governance, risk, and cybersecurity frameworks, with particular focus on AI governance, identity governance, and threat intelligence integration.
- Develop prospect pipelines through CXO risk and security roundtables, industry keynotes on governance and AI safety, and executive-level field marketing activities targeting Board and C-suite risk conversations.
- Provide critical product and marketing feedback to Engineering, Security, and Field Marketing teams on risk, security, and governance product roadmap priorities, with focus on competitive positioning in CISO and GRC segments.
- Collaborate with internal executives, Sales, and Strategy teams to build strategic go-to-market strategy and thought leadership positioning around risk and security capabilities.
This role requires extensive experience as a trusted advisor to enterprise risk and security leadership, with deep expertise in cybersecurity transformation, governance frameworks, and emerging AI governance challenges.
REQUIREMENTS:
- Former CISO, Chief Risk Officer (CRO), or equivalent senior cybersecurity/governance executive experience at C-level or VP-level.
- 15+ years in senior leader roles driving large-scale cybersecurity, risk management, governance, or technology transformation initiatives with demonstrated breakthrough outcomes and organizational change.
- Deep expertise in enterprise cybersecurity frameworks, risk governance, compliance, and AI governance, including hands-on knowledge of regulatory environments (SOC 2, ISO 27001, NIST, industry-specific frameworks).
- Demonstrated expertise in emerging cybersecurity and AI governance challenges: identity governance, threat intelligence, AI risk controls, and zero-trust architecture.
- Extensive experience engaging external CROs, CISOs, Chief Compliance Officers, and Board-level risk committees as a trusted advisor and transformation partner.
- Experience with or deep knowledge of SaaS/PaaS platforms for risk, security, governance, or AI governance; familiarity with ServiceNow products (AI Control Tower, Veza, Armis, GRC, IAM) is ideal.
- Expert-level executive presentation skills, including Board risk committee presentations, executive briefings, and C-suite roundtables.
- Demonstrated ability to lead and collaborate across internal and external organizations: Engineering, Sales, Chief Security Officers, Chief Risk Officers, government and regulatory bodies, and strategic partners.
- Adaptable and flexible, thriving in dynamic, metric-based environments while maintaining credibility with risk-averse enterprise audiences.
- Industry Analyst, CISO advisor, or CRO consultant experience with deep expertise in governance, risk, and cybersecurity transformation preferred.
- Executive-level consulting or advisory experience supporting C-suite and Board-level clients on cybersecurity strategy and risk transformation preferred.
- Strong local APAC executive network and credibility within regional CRO/CISO community; ability to leverage existing business connections to drive customer engagement.
- Experience or credibility in positioning AI governance and AI security as enterprise-critical transformation priorities.
- Willing to be based in Sydney or Singapore.
