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Business Operations Manager

Campfire - San Francisco, CA, USA - In-office - posted 2026-10-21

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Campfire is building modern accounting software for startups and mid-size tech companies, competing directly with legacy ERPs like NetSuite. The company's AI-native general ledger handles close, revenue recognition, and reporting for finance teams that have outgrown QuickBooks. In this role, you'll own the business operations function and serve as a trusted advisor to leadership on the company's highest-stakes problems. You'll work cross-functionally across all teams and have decision-making authority to drive impact. Key responsibilities include: - Building and running the company's planning, goal-setting, and metrics cadence; ensuring every team owns and tracks their core metrics. - Owning financial reporting and metric definitions for ARR, pipeline, bookings, retention, and spend; serving as the single source of truth for leadership and board questions. - Managing commercial contracts and vendor relationships, including negotiations, renewals, and lifecycle management in partnership with legal. - Overseeing sales and GTM operations: CRM configuration, territory and quota planning, compensation mechanics, and process optimization. - Managing company infrastructure including insurance, office/real estate, compliance, and systems that support growth. - Leading special projects from zero to one, including new market launches, partnerships, monetization work, and board preparation. - Identifying spreadsheet-driven processes and rebuilding them with code, AI, and modern tools to scale without adding headcount. You'll report directly to leadership and have a direct line into strategic business decisions. REQUIREMENTS: - 2-4 years in business operations, top-tier consulting, banking, VC/PE, or founding a startup; demonstrated track record of owning hard problems end-to-end with measurable results. - Advanced spreadsheet skills and ability to build financial models that withstand scrutiny; strong storytelling ability around data. - Proficiency with AI tools (e.g., Claude Code) to automate work, build internal tools, and multiply personal productivity. - Commercial acumen: ability to read contracts, identify risks, and negotiate effectively with vendors. - Excellent communication skills; ability to distill complex problems into clear recommendations for leadership and board audiences. - Relentless follow-through and accountability; track record of closing loops and delivering on commitments. - Comfort with ambiguity and ability to define and structure work that doesn't yet exist.

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