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Business Development Manager

Freshworks - Boston, MA, USA - In-office - posted 2026-10-06

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Salary: USD 53,200 - 66,000 / annual

Freshworks is seeking a Business Development Representative to drive revenue growth through strategic outreach and relationship building. You will identify and conduct outreach to prospects, facilitate qualification calls, and create early-stage pipeline for the sales organization. Key responsibilities include: - Use intent-based research tools to prioritize and target accounts - Conduct multi-threaded cold outreach via phone, email, and social selling - Qualify prospects at all levels using BANT and MEDDPICC frameworks - Manage inbound leads from various sources, qualifying them in and out for sales - Create qualified opportunities for Account Executives - Develop strong relationships with the sales team - Become a product expert and communicate Freshworks' value proposition effectively - Accurately record all interactions and activities in the CRM - Meet and exceed quarterly quota targets This is a full-time, onsite role (5 days per week) based in the Boston, MA office. Requirements: - 1–2 years of experience in business development, sales, or a related role - Experience researching, cold-calling, and qualifying accounts - Ability to work in a fast-paced environment - Excellent communication and interpersonal skills - Strong problem-solving and objection-handling abilities - Experience facilitating qualifying conversations with prospects - Self-motivated and target-driven with a passion for achieving results

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