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Benefits Manager

Mistral - London, United Kingdom - In-office

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Mistral is a full-stack AI company providing frontier models, developer tools, applications, and compute infrastructure. They partner with enterprises across finance, manufacturing, defense, healthcare, and the public sector to co-create customized AI systems. As Benefits Manager, you will own and scale the benefits infrastructure supporting Mistral's distributed team across multiple countries (Europe, North America, Asia, Middle East). You will report to HR leadership and partner closely with HR, Finance, and Legal to ensure benefits offerings are competitive, compliant, and aligned with the company's hypergrowth trajectory. Key responsibilities: - Own benefits strategy end-to-end across all operating countries, including enrollment, renewals, life-event changes, and offboarding with reliable issue resolution and full compliance. - Drive benefits strategy by benchmarking market competitiveness, proposing local adjustments, and recommending offerings aligned with Total Rewards strategy. - Manage relationships with brokers, insurers, and benefits vendors: lead RFPs and renewals, negotiate cost-quality trade-offs, and enforce service level agreements. - Ensure compliance with local benefits, insurance, and social-security regulations in all jurisdictions; proactively adapt practices and flag evolving risks in cooperation with Legal. - Design and enhance benefits processes and policies to be clear, scalable, and well-documented; lead improvement projects as the company scales. - Leverage data to inform decisions by maintaining high-quality benefits data, building reporting and KPIs (cost per employee, participation, utilization, satisfaction), and translating insights into actionable recommendations. - Own the employee experience by delivering clear, empathetic communications during enrollment and life events, and sensitively handling situations such as illness, family changes, or loss. - Partner with Finance for benefits budgeting and forecasting; collaborate with HR Ops and payroll to ensure deductions and contributions are accurate and timely. - Serve as a key contributor on Mobility, working with cross-functional groups to keep immigration and mobility offerings compliant and competitive. Requirements: - Experience managing benefits for multi-country organizations during hypergrowth and new market entry. - Deep knowledge of benefits regulations and practices in at least one core region (EU and/or US), with sound judgment for consulting experts. - Skilled in managing, negotiating with, and holding external vendors and brokers accountable for cost and service quality. - Proven ability to design, document, and improve scalable processes. - Proficient in HRIS/benefits platforms, strong reporting capabilities, and keen on automation/AI to increase efficiency. - Excellent stakeholder communication: empathetic with employees, credible with leadership on strategic trade-offs. - Team-first, low-ego mindset with a focus on cross-functional collaboration and employee experience.

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