SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 87,188 - 114,434 / annual
Oscar Health is hiring an Associate to join the Provider Success team. Oscar is a health insurance company built on a full-stack technology platform, founded in 2012 with a focus on serving members through innovative, technology-driven solutions.
In this role, you will drive solutions to acute and systemic issues within Oscar's operations. You own end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners while building strong relationships through effectiveness and trust. You will report to the Manager, Provider Success.
Key responsibilities include:
- Leading and cross-collaborating on problem definition, acute error remediation, and root cause solution development
- Utilizing data to drive business decisions that impact cross-functional strategy
- Developing trusting relationships with relevant internal and external stakeholders through effective communication, collaboration, and positive outcomes
- Supporting Oscar team members through knowledge sharing, process documentation, and tooling development
- Ensuring compliance with all applicable laws and regulations
Work Location: This position is based in the Tempe, Arizona office with a hybrid schedule requiring 3 days of in-office work per week. Thursdays are mandatory for team meetings and events; your other two office days are flexible.
Qualifications:
- 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
- 3+ years of experience cooperatively developing project plans with internal and external stakeholders
- 3+ years of experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling
- Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences
- Healthcare experience
Bonus qualifications:
- Knowledge management, training, or content development in operational settings
- 2+ years of experience using SQL to manipulate and analyze large data sets to solve business problems
- Process Improvement or Lean Six Sigma certification
- Structured, systematic, and critical thinking
- Strong verbal and written communications
