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Razorpay is India's leading full-stack fintech company, processing $180+ billion in annualized transactions and powering businesses from early-stage startups to India's largest enterprises. The company operates across India, Singapore, and Malaysia, offering products spanning seamless checkouts, payroll automation, AI-native agentic payments, fraud detection, and real-time risk intelligence.
As Associate Manager for Partnerships, you will manage and grow relationships with major technology partners and channel partners in India. You will own C-level relationships with key partners, develop account plans for assigned partner portfolios, and execute strategies to drive retention and growth. Your responsibilities include analyzing partner needs, identifying retention risks, implementing targeted initiatives to mitigate churn, and developing in-depth knowledge of Razorpay's core payment products.
Key responsibilities:
- Develop and execute account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth
- Develop and execute retention strategies for assigned portfolio, analyzing partner needs and implementing targeted initiatives
- Conduct partner training and education programs
- Monitor partner performance and prepare reporting
- Develop comprehensive knowledge of Razorpay core products through completion of required sales training
- Manage relationships and represent Razorpay at conferences and networking events
- Work cross-functionally with Sales, Marketing, and Product Development teams to develop effective strategies
- Stay current on industry trends and competitive landscape
- Participate in domestic travel as needed
Requirements:
- 2-5 years of experience in sales roles, preferably within the payments industry, with proven track record as an individual contributor
- Proven sales experience in specified territories and verticals
- Ability to drive customer centricity
- Quick learner, adaptable to changing business needs
- Willingness and ability to travel domestically on a regular basis
