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Razorpay, one of India's leading fintech companies processing $180+ billion in annualized transactions, is seeking an Assistant Manager, Vigilance to strengthen engagement with national and state-level law enforcement and government agencies.
In this role, you will manage sensitive escalations, support investigations, and identify potential risks and threats to Razorpay and its employees. You will serve as a key liaison between Razorpay and law enforcement agencies nationwide, fostering effective communication and collaboration.
Key responsibilities include:
- Building and maintaining liaison relationships between Razorpay and National & State Law Enforcement Agencies
- Providing support to law enforcement for investigations, demonstrating maturity and discretion in managing challenging situations
- Collaborating with internal and external counsel and cross-functional teams (Legal, Compliance, Risk) on escalations and emergency situations
- Facilitating timely responses to inquiries from law enforcement and government agencies, both written and verbal
- Proactively identifying potential threats to Razorpay and its employees, and defusing escalating situations
- Engaging in investigations under the supervision of the Sr. Vigilance Director to ensure compliance and mitigate risks
- Planning, scheduling, and promoting law enforcement meetings, conferences, and training sessions to enhance cooperation
- Representing Razorpay at conferences and meetings organized by law enforcement or government agencies, articulating company policies and procedures
- Maintaining accurate case trackers, documentation, and MIS reports for management reporting
Razorpay is a venture-backed fintech powerhouse with operations across India, Singapore, and Malaysia, backed by investors including GIC, Peak XV Partners, Tiger Global, and Ribbit Capital. The company has raised over $740 million and powers leading businesses including Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, and over 100 Indian unicorns.
REQUIREMENTS:
- Minimum 4-6 years of experience in law enforcement, financial crime investigation, with strong understanding of applicable laws and regulations in India
- Law background is mandatory; proficiency in the Indian Judicial System and Indian Penal Code (IPC) required
- Strong understanding of Payment Aggregator (PA) / Payment Gateway (PG) industry, case management, and regulatory compliance preferred
- Excellent communication, negotiation, and interpersonal skills with ability to build relationships and collaborate with diverse stakeholders
- Fluency in English, Hindi, and regional languages
- Prior field exposure or liaison experience with Law Enforcement Agencies
- Willingness and ability to travel within India as needed
