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Confido is an AI operating system for CPG (consumer packaged goods) brands, handling cash application, deductions, trade, and planning in a unified platform. The company serves 250+ brands managing $30B+ in revenue and recently raised a $55M Series B.
You will join as an Analyst for Demand & Supply Planning, reporting to the Head of Supply Chain. This is a hands-on, execution-focused role centered on customer implementations. You'll own the full lifecycle of getting customers live on Confido's planning modules—from initial kickoff and data mapping through configuration, validation, and go-live.
Key responsibilities include:
- Lead end-to-end customer implementations for demand and supply planning modules
- Partner with customer demand planning teams to understand their forecasting processes and configure Confido to support baseline forecasts, promotions, and customer-level planning
- Work with customer supply planning teams to understand inventory and production planning, then configure the platform to match their operations
- Gather, validate, and resolve customer data gaps
- Manage implementation timelines, action items, and milestones; keep customers and internal teams accountable
- Train customer users to build confident, repeatable planning workflows
- Feed implementation insights back to product and engineering to improve the platform and accelerate future onboarding
This role is highly detail-oriented and data-driven. You'll spend significant time in customer data, planning parameters, and workflows, ensuring implementations deliver real value on time.
REQUIREMENTS:
- 3+ years of hands-on planning experience at CPG brands, with meaningful time in both demand planning and supply planning
- Experience in a make-to-stock environment, including direct responsibility for forecasting, inventory planning, replenishment, production planning, or S&OP
- Strong understanding of how sales, TPM, demand, and supply plans interconnect, and how planning decisions flow through to inventory, service levels, and operations
- Extremely executional: organized, detail-oriented, known for getting things done and following through
- Highly comfortable working with data, spreadsheets, and planning systems
- Excited by ambiguity, fast-paced environments, and direct customer interaction
- Prior software implementation experience is a plus but not required
- Experience using planning software
- Willingness to work at NYC headquarters 5 days per week
