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Konfio is Mexico's leading fintech company serving over 100,000 SME clients with financing, corporate credit cards, and payment solutions. You will build and maintain AI agents for Risk and Collections using Claude (Anthropic) as the foundational model, developing a reliable, highly parallel, and cost-efficient processing platform that delivers evidence-backed conclusions to downstream systems.
Key responsibilities include:
• Agent Development: Maintain and expand current AI agents (KI Forensics) and build new Risk and Collections agents capable of publishing structured, evidence-backed findings.
• Performance & Efficiency: Implement parallel processing and optimize LLM operational costs through caching, batching, and model routing to handle higher daily case volumes at lower cost.
• Reliability & Evaluations: Guarantee reliability of the daily processing cycle with robust retries and error handling; maintain rigorous evaluation frameworks and prompt versioning.
• Security & Access Control: Build strict access controls (OIDC/Okta) for external collection agencies, ensuring data visibility is limited to assigned cases with per-user audit trails.
• Cross-functional Collaboration: Work closely with the Risk Data Science team to methodologically validate AI findings and integrate feedback from external agencies.
The role offers impact at scale solving real financial challenges for Mexican businesses, cutting-edge generative AI integration in regulated products, a culture focused on critical thinking and ownership, and a results-oriented work model.
Requirements:
• Artificial Intelligence: Technical mastery of Claude and advanced prompt engineering; proven experience building LLM applications and writing evaluations (evals).
• Software Engineering: 3+ years deploying Python in production; advanced SQL skills.
• Security & Access: Experience implementing authentication and authorization in web applications (OIDC/Okta or similar).
• Cloud & DevOps: Solid understanding of Git, CI/CD (GitLab CI), and AWS at developer level, including handling sensitive data and secrets.
• Desirable: Background in Credit/Collections, experience with MySQL/Athena, familiarity with Claude Agent SDK.