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Salary: USD 148,430 - 204,090 / annual
Divergent 3D is building the next generation of industrial manufacturing. As a Staff Equipment Reliability Engineer, you will lead the resolution of complex, systemic machine reliability challenges across Divergent's additive manufacturing fleet. This is a technical leadership role that operates across Machine Development, Product Support Engineering, Service, Production, and engineering subject-matter experts to convert fleet experience into stronger design requirements, engineering standards, validation strategies, and future machine capabilities.
Key Responsibilities:
**Reliability Issue Intake, Triage & Prioritization**: Screen, triage, group, and organize engineering escalations based on fleet impact, recurrence, severity, and business need. Determine appropriate engineering ownership and engage required SMEs across Hardware, Automation & Controls, Materials & Processes, Manufacturing Design Engineering, Software, and Supplier Quality. Drive clarity in ownership, priority, status, and next actions for open reliability issues. Ensure escalations move quickly from identification to actionable investigation.
**Root Cause & Corrective Action Coordination**: Drive and support coordination of complex, cross-functional root cause and corrective action (RCCA) analyses for recurring, systemic, and machine-level failures. Cultivate a problem-solving culture that looks beyond symptoms to identify true root cause. Challenge assumptions, identify gaps in evidence, and ensure technical conclusions are supported by data.
**Engineering Issues Through Validated Closure**: Coordinate with SMEs to develop engineering solutions and drive actions through completion. Provide guidance and support evidence generation to demonstrate that corrective actions sufficiently resolve issues. Ensure technical debt is closed by confirming root cause identification, engineering solution development, and validation that solutions correct the issue. Track aging and closure of engineering actions.
**Inform Future Product Design**: Support generation of engineering standards and requirements informed by reliability learnings throughout the product lifecycle.
**Technical Leadership & Engineering Excellence**: Serve as a technical leader for reliability problems spanning multiple engineering disciplines and organizational boundaries. Create alignment when ownership or technical direction is unclear and drive teams toward evidence-based decisions. Communicate reliability risks, technical findings, tradeoffs, and recommended actions clearly to engineering and business leadership. Improve mechanisms, metrics, and processes used to manage engineering reliability issues and create a sustainable reliability function.
**Requirements**:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Engineering, Systems Engineering, or related technical field
- 6+ years of experience in machine development, reliability engineering, manufacturing engineering, equipment engineering, or related discipline
- Demonstrated experience leading complex root cause investigations and corrective actions on electromechanical or automated equipment
- Strong understanding of structured problem-solving methodologies such as RCCA, 8D, fault-tree analysis, FMEA, DOE, or equivalent methods
- Experience working across mechanical, electrical, controls, software, manufacturing, and/or process engineering disciplines
- Experience establishing or scaling reliability engineering processes, issue-management systems, engineering standards, or technical-debt reduction mechanisms
- Ability to lawfully access information and technology subject to US export controls
