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Salary: USD 150,000 - 225,000 / annual
Skydio is seeking a hands-on, customer-facing Solutions Engineer to serve as the Dock subject matter expert for Federal and Defense customers. This technical role is aligned to the sales motion and responsible for winning technical validation, deploying dock-based autonomous systems, and ensuring successful operation across compliant cloud and on-premise environments.
You will partner with Federal Sales to lead technical discovery, validate deployment architectures, and prove system performance through demonstrations, proofs of concept, and field deployments. You will operate comfortably both in front of senior government stakeholders and alongside engineers and operators in field environments.
Key Responsibilities:
- Partner with Sales and Customer Success to win technical validation and define deployment success criteria, serving as the Dock subject matter expert for autonomous systems operating in cloud and on-premise environments.
- Lead demonstrations, proofs of concept, and field trials, including hands-on dock installation, configuration, operation, and troubleshooting.
- Design, deploy, and troubleshoot compliant cloud, on-premise, WiFi, cellular, and IP networking architectures, and build scalable deployment processes for dock installations on secure government networks.
- Work the accreditation and compliance path customers require: ATO processes, impact levels for cloud hosting, secure data handling, NDAA compliance, and Blue UAS Cleared List status.
- Act as the customer's technical representative internally, coordinating with Product, Engineering, and Sales to resolve issues and quantify product feedback into prioritized requirements.
- Support customer onboarding, training, and early operational use to drive long-term adoption and expansion.
The National Security Solutions Engineering team is the technical arm of Skydio's federal go-to-market motion, sitting between the customer and the product to translate mission problems into requirements, prove capability in the field, and ensure products are accredited, integrated, and flown at scale. This role is the bridge between customers and Skydio's Product and Engineering teams.
Requirements:
- 3+ years supporting cloud-connected or on-premise hardware and software systems.
- Strong hands-on experience with WiFi, cellular, and IP networking, including troubleshooting connectivity issues.
- Familiarity with compliant cloud environments, on-premise deployments, and secure data handling.
- Experience installing, configuring, testing, and maintaining hardware systems in customer environments.
- Familiarity with Linux-based systems and mechanical or robotic platforms.
- Familiarity with government acquisition processes and the delivery of complex technical systems under contract.
- Proven ability to implement new technology and coordinate with technical teams to deliver on customer schedules.
- Strong written and verbal communication, with comfort presenting to customers and internal stakeholders.
- Comfortable working outdoors, at height, and performing physical tasks including climbing ladders.
- Active FAA Part 107 Certificate.
- Ability to travel 50 to 75% of the time.
- Ability to lift up to 60 lbs unaided.
- Active Secret or Top Secret security clearance, or the ability to obtain one.
- U.S. Citizenship required (government contract restriction).
Nice to Have:
- Basic scripting or software integration experience, and working knowledge of REST APIs and customer integrations.
- Experience with commercial or government autonomous aircraft systems.
- Cloud or infrastructure certifications, or a degree in computer science, engineering, or a related technical field.
- Experience bridging operators and engineers, with credibility in both field deployments and technical discussions.
About Skydio
Defense / GovTech; Industrial — autonomous drones for defense, public safety, and enterprise.
