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Sardine is a leading agentic risk platform for fighting financial crime, offering integrated solutions that unify data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. The platform is backed by one of the fastest-growing fraud consortiums, spanning over 6 billion profiled devices, 800 million consumers, and 3 million businesses. Clients include FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com.
As a Solutions Architect on the Integrations Team, you will manage end-to-end integrations, translate technical requirements into scalable solutions, and ensure smooth, successful deployments. This is a hands-on role working closely with clients and internal teams in a fast-paced environment.
Key responsibilities include:
- Lead implementation and integration efforts for fraud and compliance products
- Provide end-to-end support during client onboarding, ensuring success
- Own APIs, SDK documentation, integration guides, and support documentation
- Analyze client requirements from technical and functional perspectives, designing solutions leveraging deep understanding of Sardine's system and product capabilities
- Manage implementation projects, monitoring quality, managing timelines, mitigating risk, and driving deliverables
- Build deep understanding of customers' business problems, technical requirements, and success criteria to provide tailored solutions
- Provide product feedback to internal stakeholders as the voice of the customer
The company culture emphasizes extreme ownership, high growth orientation, and performance over hours worked. This is a remote-first role with flexibility to work from anywhere within the US or Canada, though you must maintain a home base in your hired country.
REQUIREMENTS:
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solutions architect, or systems analyst, working with multiple technical teams (internal and external)
- 3+ years of B2B SaaS experience in relevant domains (payment, fraud, risk, or compliance)
- Excellent written and verbal communication skills, including ability to communicate complex technical and business concepts to both technical and non-technical audiences
- Excellent organizational skills and ability to manage multiple projects simultaneously and drive deliverables to completion
- Advanced experience with SQL querying and JSON payload analysis
- Experience with API specs (OpenAPI), web development, and writing scripts to build internal tools (bash scripting, Python, SQL, Ruby, Golang, Postman)
