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Senior Software Engineer, Cloud Customer Tooling

Crusoe - San Francisco, CA, United States - In-office - posted 2026-10-23

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Salary: USD 170,000 - 205,000 / annual

Crusoe is a vertically integrated AI infrastructure company building the complete stack from energy to cloud services to power AI workloads. The company is solving the power bottleneck in AI compute through an energy-first approach. You will join the Admin Tooling team within Cloud Customer Experience (CCX), which is responsible for building secure, reliable, self-service internal platforms that enable teams to move fast while maintaining governance and auditing standards. As a founding member of this team, you will contribute to the product and technical vision for internal tooling across the company. Key responsibilities include: - Partner cross-functionally with Product, Design, Developer Experience, Security, and Customer Success teams to identify bottlenecks and propose software solutions - Own the end-to-end technical roadmap for the admin tooling stack, including authentication/authorization systems, API and microservice design, and client interfaces (Web, CLI, MCP) - Maintain and extend critical internal tools that enable customer interactions and datacenter operations - Mentor and lead junior and mid-level engineers, set engineering practices, and drive design reviews to build a high-performing culture You will work on systems that are foundational to the company's operations and customer experience, with the opportunity to shape architectural decisions and engineering culture from the ground up. Requirements: - 5+ years of professional software development experience - Proficiency with modern compiled languages such as Go, Rust, Java, or C++ (services primarily written in Go) - Exceptional communication skills with ability to work directly with end users, empathize with problems, and align on technically sound solutions - Proven track record of quickly understanding problems and delivering software solutions - Demonstrated ability to design and scale fault-tolerant distributed systems and develop managed cloud services - Experience defining SLOs, instrumenting services with metrics/logs/traces, and debugging production issues Bonus qualifications: - Experience with RBAC/permissioning systems - TypeScript/React experience - Experience with internal tooling platforms such as Retool or Backstage

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