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Doctolib is seeking a Senior Site Reliability Engineer to join its Platform Engineering SRE team. You will be responsible for ensuring Doctolib's platform remains reliable, scalable, and resilient at European scale, supporting 520,000 health professionals and 90 million patients across 170+ applications.
Key responsibilities include:
- Build and maintain infrastructure automation and infrastructure-as-code at scale, focusing on consistency, reliability, and developer experience across 170+ applications
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response, and postmortem analysis
- Design, build, and improve infrastructure components supporting reliability, scalability, and observability
- Define and drive SLOs, error budgets, and alerting standards across multiple product teams
- Participate in on-call rotation and actively improve on-call experience by reducing noise and ensuring actionable telemetry
- Partner with software engineering teams to embed reliability practices early in the development lifecycle
Doctolib's tech stack includes Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native, built on a fully cloud-native platform. The company leverages AI ethically across products and operates in a regulated healthcare environment where data privacy and compliance are core to every engineering decision.
The role offers hybrid flexibility (up to 2 remote days per week), permanent full-time employment, and a start date as soon as possible.
REQUIREMENTS:
Must-have experience:
- 5+ years hands-on Site Reliability Engineering in large-scale, multi-team production environments
- Proven experience with cloud platforms (AWS, GCP, or Azure)
- Strong experience with containerization and orchestration, Kubernetes mandatory including deployment and scaling strategies
- Experience working closely with software engineering teams to co-design reliable systems
- Hands-on experience with infrastructure as code, particularly Terraform in production contexts
- Experience managing on-call rotations and leading incident response in high-stakes environments
- Experience with GitOps workflows (ArgoCD, Helm)
- Comfortable with at least one scripting or programming language (Python, Go, Ruby, etc.) for automation
- Fluent in English
Nice-to-have:
- Implemented and operated SLIs, SLOs, and error budgets in production
- Experience in regulated environments (healthcare, fintech, or similar)
- Experience with reliability enablement, golden paths, runbooks, and shared libraries
