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Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text, text-to-speech, and voice agents at scale. The company has processed over 50,000 years of audio and serves 200,000+ developers and 1,300+ organizations including Twilio, Cloudflare, and Vapi.
You will lead technical discovery and pre-sales engineering for strategic APAC accounts, partnering with Account Executives to move customers from problem to production. Your responsibilities include:
- Lead technical discovery for complex opportunities, mapping business goals to measurable success criteria and evaluation plans
- Design and execute proofs-of-concept that demonstrate clear value, defining datasets, metrics, and timelines
- Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs
- Advise on architecture for accuracy, latency, scalability, and cost across cloud, self-hosted, hybrid, and data residency scenarios
- Navigate security and compliance requirements across APAC regions (Singapore PDPA, Japan APPI, Korea PIPA, Australia Privacy Act, India DPDP Act)
- Triage and debug issues during evaluations, collaborating with Product, Engineering, and Support teams
- Create reusable assets including reference architectures, runbooks, and field guides
- Enable the sales field by collaborating with Account Executives, Customer Success Managers, and partners on positioning and technical validation
You will be based in Sydney with strong overlap to customer business hours across East Asia, Southeast Asia, and ANZ. The role requires excellent written and spoken English, familiarity with APAC procurement and data privacy expectations, and willingness to travel 10-20% within the region. Additional Asian language skills are a strong plus.
In your first 90 days, you will ramp on Deepgram's product surface, APIs, and evaluation methodology; shadow strategic calls; resolve low-risk support tickets; own two evaluations end-to-end by day 60; and become the primary pre-sales technical owner for strategic accounts by day 90.
