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Shield AI is a venture-backed defense-tech company developing intelligent autonomy systems for military and civilian applications. The company produces Hivemind autonomy software, autonomous aircraft (V-BAT and X-BAT), and simulation technologies, with global operations across the US, Europe, Middle East, and Asia-Pacific.
As Senior Engineering Manager of Autonomy Applications, you will lead a team of applications engineers supporting edge-AI and autonomy deployment across sea, air, and space platforms. You'll combine technical leadership with hands-on engineering to drive customer success and product innovation.
Key responsibilities include:
- Become a subject-matter expert on the Hivemind Autonomy SDK, mastering its features, updates, and use cases
- Lead, mentor, and develop a team of autonomy applications engineers
- Manage and prioritize customer issues, providing escalation support for complex technical problems
- Contribute directly to internal and customer projects via code, design, and architectural solutions
- Ensure effective technical onboarding, troubleshooting, and support for SDK implementation
- Oversee creation and improvement of technical documentation, guides, FAQs, and knowledge bases
- Support business development in pre-sales and post-sales activities as a technical resource
- Coordinate with product, sales, and customer success teams to translate customer feedback into SDK improvements
- Act as liaison between customers and internal teams, advocating for customer needs
- Set performance goals, conduct evaluations, and foster collaborative team environment
- Develop support processes to improve efficiency, satisfaction, and response times
- Track and report key metrics on customer engagement, issue resolution, and team performance
Example projects include autonomous teaming drones, helicopter-drone teaming, autonomy on robotic platforms, and AI systems for fighter jets.
Requirements:
- Bachelor's degree in Aerospace Engineering, Computer Science, or related field
- 10+ years of industry experience
- 5+ years in customer-facing engineering roles
- 5+ years as an engineering manager
- Strong technical background in software engineering
- Strong proficiency writing modern C++ code
- Intermediate proficiency writing Python code
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
Preferred qualifications:
- Experience developing software for mobile robots or autonomy applications
- Background in defense aviation or robotics industry
- Experience building and managing 5–7-person enterprise software applications/solutions engineering teams
- Ability to travel to USA for up to 3 months at a time for training
