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Trengo is an AI-powered customer engagement platform backed by $36M Series A funding, operating as an official WhatsApp Business Solutions Provider. The company unifies communication channels and uses agentic AI to deliver proactive, human-like service for thousands of businesses worldwide.
You will work on the Kubernetes platform powering Trengo's customer engagement and AI products. This is a platform engineering role within the cloud team, focused on EKS clusters managed through GitOps and the migration of EC2-based workloads onto Kubernetes. You'll partner closely with product, AI, and cloud teams to enable developers to ship safely and independently.
Key responsibilities include:
- Managing and upgrading EKS clusters and the GitOps platform, including security, autoscaling, and core platform components
- Improving deployment workflows: GitOps processes, CI/CD pipelines, and self-service templates for developers
- Leading the migration of the core Laravel application from EC2 to Kubernetes while maintaining the existing EC2 fleet
- Managing AWS infrastructure with Terraform and enhancing observability, alerting, security, and cost optimization
- Mentoring engineers, pairing on platform changes, documenting standards, and bringing teams along during tool and process changes
Tech stack: Kubernetes (EKS, Karpenter, FluxCD, KCL, kro, Envoy Gateway), AWS (EC2, Lambda, ECR, Bedrock), Terraform, GitHub Actions, PlanetScale, Aurora PostgreSQL, MongoDB Atlas, ElastiCache, Elastic Cloud, VPC, Route 53, ALB, CloudFront, Cloudflare, IAM, KMS, Grafana Cloud, VictoriaMetrics, Loki, Tempo, OpenTelemetry.
The role emphasizes mentorship and communication—you'll help developers understand and adopt the platform, share knowledge with the team, and guide engineering standards. Trengo values thoughtful AI integration and operates with a dynamic pace, future-proof mindset, ownership culture, and openness.
Benefits include hybrid work with 60 days per year to work abroad, 28 vacation days, learning budget with 2 extra days off for courses/conferences, mental health support, travel reimbursement to Utrecht HQ, monthly internet/phone allowance, daily warm lunches at the office, pension contribution, and a sabbatical option after two years.
Requirements:
- 5+ years in Cloud Infrastructure, Platform Engineering, or DevOps roles with deep AWS experience (EKS, EC2, IAM, VPC networking)
- Production experience running Kubernetes and Docker-based workloads, including cluster upgrades, autoscaling, and troubleshooting
- Hands-on experience deploying to Kubernetes with GitOps and CI/CD pipelines (FluxCD and GitHub Actions)
- Strong Terraform and Linux skills
- Solid understanding of observability, secrets management, and least-privilege access
- Excellent communication skills and experience mentoring engineers through tool and process changes
Nice to have:
- Experience with FluxCD, Envoy Gateway, Karpenter, kro, KCL, or Kubernetes operators
- Monolith-to-Kubernetes migration experience
- Production experience with managed databases and search (MySQL/PlanetScale, PostgreSQL, MongoDB Atlas, Elasticsearch)
- Multi-account AWS, Kafka, Cloudflare, or AI/LLM workload experience
- Background in security, compliance (GDPR), or incident response
