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Lab37 Robotics is seeking a Program Manager to drive cross-functional execution across robot development, software, manufacturing, operations, pilot, and deployment initiatives. This role owns the translation of product and business priorities into credible plans, clear milestones, launch readiness, and measurable learning from field operations.
Key responsibilities include:
• Own execution for assigned programs from planning through launch and post-launch iteration, spanning robot capabilities, software releases, pilots, and deployments.
• Convert product and business goals into actionable program plans with clear owners, milestones, dependencies, risks, decision points, and success criteria.
• Maintain visibility across the org-wide roadmap by tracking timelines, workstreams, risks, blockers, and dependencies across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance.
• Run effective working sessions, program reviews, launch readiness reviews, pilot reviews, and postmortems that produce clear decisions and follow-through.
• Coordinate launch readiness across product requirements, engineering readiness, operational readiness, support readiness, deployment planning, and success metrics.
• Plan and manage internal and external customer pilots, including scope, operating cadence, metric reporting, issue tracking, customer feedback, and post-pilot recommendations.
• Partner with Hardware Engineering, Software Engineering, Manufacturing, and Operations to manage integration risks, hardware/software dependencies, verification inputs, reliability improvements, and field issues.
• Ensure pilot, field, support, and development-system issues are captured, classified, routed, escalated, and resolved; translate recurring patterns into product and engineering priorities.
• Build lightweight operating systems that improve how teams plan, communicate, track readiness, and measure progress without creating unnecessary process overhead.
• Synthesize complex technical and operational issues into concise updates, risk summaries, decision documents, and leadership communications.
Required qualifications: 3+ years in program management, technical program management, product operations, engineering program management, product management, operations, or related cross-functional execution roles. Experience driving complex programs involving hardware, software, manufacturing, operations, deployment, and fielded technical systems. Strong technical fluency with understanding of engineering dependencies, hardware/software integration risk, release constraints, and reliability issues. Demonstrated ability to bring structure to ambiguous programs without slowing teams or adding bureaucracy. Strong execution discipline, analytical mindset, excellent communication skills, and proven cross-functional influence across technical and non-technical stakeholders.
