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VAST Data is seeking a Forward Deployed Engineer to serve as a core member of the engineering team embedded directly within strategic, large-scale customer environments. In this role, you will work side-by-side with customer architects, operators, and developers to understand their unique scale challenges, solve complex infrastructure issues, and translate real-world requirements into core product improvements.
You will own the technical success of strategic customer deployments from design through production operation, acting as the face of VAST Engineering on the ground. Your responsibilities include collaborating globally with the engineering team to track hotfixes, review roadmap updates, and test new builds. You will co-engineer solutions with the customer's technical team to optimize infrastructure throughput, debug complex issues, and develop solutions for their largest workloads.
A key aspect of this role is driving product development by weaving real-world operational insights directly into the VAST development loop. You will take complex challenges solved with customer engineers and distill them into precise, executable technical requirements for core development teams. You will write code to develop custom API endpoints, create automation tools, or write scripts to unblock critical customer workflows, and address code review feedback from internal engineering teams on more complex changes.
You will also act as a fierce internal advocate for your customer, ensuring their long-term technical needs are prioritized in the VAST product roadmap. This is a hybrid technical and customer-facing role that requires strong communication skills, deep technical expertise, and the ability to bridge customer needs with product development.
