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Sola is an AI-native platform reinventing enterprise process automation. The company builds AI agents that can execute complex workflows across any application, browser, desktop, or legacy system—replacing fragile traditional RPA tools. Users record their screen, and Sola creates a custom agent to run that process at scale. The platform powers enterprise workflows across healthcare, finance, legal, logistics, and more, including at Fortune 500 companies.
As a Forward Deployed Engineer, you will combine hands-on technical execution with customer-facing communication and partnership. Your responsibilities include:
- Dive deep on customer workflow failures using logs, browser tools, APIs, and code, then implement and verify fixes
- Build custom integrations and contribute production code to Sola's platform, turning recurring customer needs into reusable improvements
- Join customer calls alongside Customer Success, ask clarifying questions, and own the solution through resolution
- Help customers onboard and adapt their workflows to Sola, including occasional travel for customer onboarding and key projects
You will work 5 days a week out of the NYC office and occasionally travel to customers as needed. The role offers the opportunity to work alongside David Fullerton (formerly CTO of Heap and Stack Overflow), founders Neil Deshmukh and Jessica Wu, and a lean team that has already closed seven-figure enterprise deals. Sola is backed by Andreessen Horowitz, Conviction, and Y Combinator, having raised over $20M.
REQUIREMENTS:
- Strong technical foundations, whether from a CS degree with demonstrated coding abilities or hands-on experience in a strong technical environment
- Flexibility to move across different customer environments, with solid understanding of core web technologies and ability to dive into complex desktop or legacy systems
- Strong sense of curiosity and drive to solve tricky customer problems
- Excellent communication skills and demonstrated ability to turn complex technical findings into clear non-technical explanations
- Open to early-career engineers, new graduates with demonstrated programming ability, or strong customer-facing engineers comfortable writing production code
