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GetYourGuide is building a User Platform team—a brand new function with significant impact potential. The team is creating a traveler context layer that unifies fragmented user data (identity, booking history, browsing behavior, preferences, predictions) across devices and sessions into a shared, interpretable, and predictive understanding that other teams can build on.
As Engineering Manager, you will own the vision and setup for this new platform. You'll work closely with a Product Manager, engineers, an embedded data scientist, and an analyst to define what the traveler context layer holds, how it is served, and which problems it solves first. This is a genuine zero-to-one opportunity.
Your team will design the identity model, semantic memory readable by both humans and LLMs, forward-looking predictions, and self-serve interfaces. The work balances technical craft with demand creation—your internal consumers (search and ranking, lifecycle and paid channels, customer care, traveler experience) have real, widely felt needs.
Key responsibilities:
- Lead hiring and performance management for a team of engineers, setting high talent standards and enabling growth
- Collaborate closely with the Product Manager to shape and deliver roadmap and strategy, driving business results across a large, complex domain end-to-end
- Set technical direction and drive technical excellence; own and raise system health
- Foster a supportive culture that evolves based on learnings
- Champion an experimentation mindset, using data and insights to validate ideas and iterate quickly
- Collaborate cross-functionally with stakeholders across the business
Requirements:
- Seasoned engineering leader with strong ownership; ability to align technical direction with team and stakeholder needs
- Comfortable navigating complex problem spaces and empowering your team to do the same
- Passionate about experimentation as a core tool for discovery and decision-making
- Full-stack mindset; can engage meaningfully across backend and frontend systems
- Experienced in applying AI technologies within product development
- People-first leader who coaches and supports engineers at all levels without micromanaging
- Deeply customer-focused, using product judgment to guide roadmap and priorities
- Thrive in international, cross-functional environments with strong collaboration skills