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Salary: USD 260,000 - 305,000 / annual
Attentive is an AI marketing platform for 1:1 personalization, combining SMS, RCS, email, and push notifications with an AI-powered engine to deliver personalized customer experiences. The company serves 8,000+ customers across 70+ industries, including major brands like Crate and Barrel, Urban Outfitters, and Carter's, and has been recognized by Deloitte (Fast 500), LinkedIn (Top Startups), Forbes (Cloud 100), and Inc. (Best Workplaces).
As Director of Engineering, Cloud Platform, you will lead multiple engineering teams responsible for Attentive's cloud infrastructure, centralized data platforms, and database infrastructure. This is a deeply technical leadership role with broad organizational impact.
Key Responsibilities:
- Own data centralization and storage platforms (Snowflake and related systems), improving reliability, performance, governance, and cost efficiency.
- Lead cloud infrastructure and DevOps strategy across AWS compute, networking, cloud services, and infrastructure-as-code foundations.
- Own cloud optimization strategy and execution, partnering with Engineering, Product, and Finance to deliver measurable cost savings and improve visibility into spend and utilization.
- Set clear technical strategy and roadmap across multiple teams, connecting infrastructure investments to product delivery, reliability, and business priorities.
- Raise the bar for technical quality, execution, and ownership; define performance standards and hold teams accountable.
- Hire, coach, and develop strong engineering managers and senior technical leaders; assess talent and create growth opportunities.
- Build an organization that consistently delivers through focused priorities, clear commitments, and effective operating practices.
- Partner with Developer Experience teams to simplify infrastructure provisioning, configuration, and testing through reusable components and self-service workflows.
- Raise operational standards across observability, incident response, service objectives, disaster recovery, and change management.
- Lead complex infrastructure and database migrations with practical rollout plans and recovery paths.
- Stay close to technical details, challenge unnecessary complexity, and guide consequential design decisions.
- Measure progress through outcomes: faster environment setup, shorter feedback cycles, fewer manual interventions, stronger reliability, and better infrastructure economics.
Requirements:
- Proven experience leading high-performing engineering organizations with strong managers, clear accountability, deep technical judgment, and consistent delivery.
- Deep expertise in cloud infrastructure (AWS), data platforms (Snowflake), and DevOps practices.
- Track record of setting technical strategy, raising operational standards, and building scalable engineering teams.
- Experience with infrastructure optimization, cost management, and capacity planning.
- Strong people leadership skills: hiring, coaching, and developing engineering managers and senior technical leaders.
- Ability to balance roadmap progress with production responsibilities and incident response.
- Experience leading complex migrations and managing infrastructure at scale.
