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Innovaccer is seeking a Customer Engineering Manager to lead and supervise a team of engineers responsible for developing, testing, and creating solutions to technical problems for enterprise customers. You will understand business requirements, partner with product and service teams, and integrate solutions with platforms and features to help enterprise customers run their businesses more efficiently.
In this role, you will supervise and lead engineers and quality analysts; direct and coordinate data integrations, analytics, dashboards, maintenance operations, and quality assurance; work closely with engineering, analytics, and infrastructure teams to define, design, and deliver solutions; own delivery plans and timelines through customer consultation; drive technical deliverables and provide leadership in an innovative, fast-paced environment; and negotiate features, enhancements, and incoming tasks with internal and external stakeholders.
You will be responsible for building infrastructure that enables enterprise customers to operate more efficiently, with a focus on data integration, analytics, and technical delivery. This is a hands-on leadership role that requires both technical depth and strong people management capabilities.
REQUIREMENTS:
- 8–10 years of experience in ETL, Data Warehousing/Data Analytics, Business Intelligence, Data Visualization, and technical project management
- Strong technical project management, stakeholder management, and communication skills
- Experience delivering small, medium, and large data integration and analytics projects
- Experience working with cross-functional teams (IT, software engineering, business domains)
- Hands-on SQL data extraction experience
- Familiarity with data ETL tools and mapping document creation
- Basic scripting experience (Python)
- Understanding of REST APIs, Web services, and service-oriented architectures
- Knowledge of data extraction challenges and benefits in on-premise and cloud deployments
- Agile Methodology experience (plus)
- US Healthcare experience (strong plus)